How can we help?
Quick fixes for sign-in, games, privacy and breaks. If the answer isn’t here, send us a message or email [email protected].
Accounts and sign-in
A free account is needed to play. Sign in with your email and password, or press “Continue with Google”. Forgot the password? Request a reset link; it stays valid for one hour. Google-created accounts have no password, so use the Google button. After five wrong passwords in a row, password sign-in is paused for 15 minutes.
A game won’t load
Press “Restart game” under the player, check your connection and make sure no extension is blocking the frame. Still stuck? Tell us which game it was and what browser you use.
Credits are pretend and stay inside each game, so there’s nothing to refund, buy, sell or withdraw.
Your data
Delete your account yourself at any moment from My account. To see or fix what we hold, make a privacy request from the email on your account. The Privacy Policy spells out everything we keep.
Time out
Need space? Request a break, or ask us to limit or close your account, writing from the address on file. Every page carries a visit timer and an hourly reminder.
We’re not a crisis or counselling line. For free, confidential help with gambling worries, visit Responsible Gaming.